Audit Log

Query and review operation records of all members within your account to track system changes and ensure security compliance

The audit log records all member operations within your account, helping you track system changes, investigate anomalous actions, and meet security compliance requirements. You can flexibly search logs by time range, operator, event type, and other criteria.

Viewing Audit Logs

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Configuration path: Platform Management → Audit Log

Audit logs are displayed in a table, with each record containing the following information:

Field	Description
Time	When the operation occurred, accurate to the second
Username	Name and avatar of the member who performed the operation
Event Name	The specific type of operation, such as creating a channel, modifying an escalation rule, etc.
Event ID	Unique request identifier for the operation, useful for troubleshooting
Source IP	Client IP address that initiated the operation

Click on the time of a record to view the complete request details (JSON format) for that operation.

Filtering and Searching

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Audit logs provide multiple filtering criteria to help you quickly locate target operations:

Filter	Description
Time Range	Select the query time interval; defaults to showing the last 7 days of logs, up to a maximum of 30 days
User	Filter by operator, supports searching by member name or email
Event	Filter by event type, supports multi-select and keyword search
Event ID	Enter an event ID to precisely match a specific operation record

You can combine multiple filters. For example, you can specify both a time range and an operator to quickly find all operations by a specific member during a particular period.

Pagination

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Audit logs display 10 records per page. Use the pagination buttons at the bottom of the page to browse more records. The current page number and total pages are shown at the bottom.

Audit logs are retained for up to 30 days. Logs older than 30 days are automatically purged.

FAQ

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Can audit logs be exported?

The console does not currently support direct export of audit logs. Please contact technical support if you need to export logs.

What operations are recorded in audit logs?

Audit logs record all write operations performed through the console or API within your account, including creating, modifying, and deleting resources, as well as member management and permission changes. Read-only operations (such as viewing pages) are not recorded.